Addressing's Best Practices & Reducing Undeliverable Mail
February 20, 2025
11 am EST
Adam Collinson
Director of Address Intelligence
GrayHair Software
No two businesses are the same – different business needs around addresses. Within a business, not all mailings are the same. They have different priorities relative to goals, purposes, needs, fraud, restrictions, regulations and requirements. So it makes sense they may have different “Best Practices” when it comes to Address Quality. Best Practices mailers have undeliverable mail rates 50-65% lower than the industry average. And recent changes provided an opportunity to reduce their undeliverable mail by an additional 10+%. This translates to lower costs, faster bill payments, happier clients, increased sales and so much more.
In this session, Adam Collinson, Director of Address Intelligence, GrayHair Software LLC will focus on address-related issues that businesses are facing as well as the tools and data that can be utilized to make positive process changes. Adam analyzes and improves processes in all areas of mail including Data Entry, Address Quality and Return Mail, Database Management, Regulatory Compliance, Cash Flow Optimization, and Mail Tracking Analytics. In his position, Adam uses his experience and knowledge to analyze, research, design and implement new solutions to meet the needs of the ever-changing mailing industry. Adam also serves as the MTAC (Mailers Technical Advisory Committee) Industry Focus Leader for Data, Technology and Addressing.


THE OHIO 1 DISTRICT POSTAL CUSTOMER COUNCILS INVITE YOU TO OUR EDUCATIONAL & NETWORKING EVENT ON
THURSDAY, JANUARY 23, 2025 FROM 11:00 am to 12:30 pm
Promotions and Incentives
Join us in January as we begin 2025 with a Lunch & Learn Session featuring Lori Joyner-Swetlin, Postal Solutions Leader, GrayHair Software.
Lori Joyner-Swetlin
Postal Solutions Leader
GrayHair Software
Over two and a half decades of expertise in tackling USPS mailing and operational mail workflow issues, Lori’s primary focus currently lies in designing and integrating top-tier data quality and workflow solutions. These ensure mail is aptly addressed and adorned with intelligent mail barcodes which makes it possible to manipulate data in several ways for various users resulting in significantly profitable outcomes.
Lori has facilitated many presentations within the USPS sector, including subjects such as Informed Delivery, USPS Promotions, Address Quality, Intelligent Mail Barcode (IMB) tracking, and IMB Address Change Services along with Data Usage. Lori’s collaborations with the USPS lead to establishing the Electronic Return Receipt product and procedures for USPS Certified Mail. Holding the front line for Pitney Bowes at the Ohio State Supreme Court, the pioneering state to employ this service, which is now implemented nationwide. As CEO/President of ACDC Atwood Community Development Corporation, Lori steers a community organization that is dedicated to enhancing the living standard in the Atwood Lake Region via financial and ecological responsibility and openness.
Changed from In Person Event to ZOOM Telecom Invication
WE LOOK FORWARD TO SEEING YOU THERE!

Connecting at the Crossroads
National PCC Day
September 27, 2024
8:00 am to 2:00 pm
Mark your calendar and join the Ohio 1 Postal Customer Councils for valuable networking and current Postal updates from subject matter experts with a video message from Postmaster General DeJoy.


Join Ohio 1 PCC’s for Networking, Education, Bowling, and Lunch
July 26, 2024
11:30 am
7 Hills Lanes
7279 Broadview Road
Seven Hills, OH 44131


Cost: $25 per person – includes bowling, shoes, pizza, chips, soda


Join Ohio 1 PCC to learn about Certified Mail® Processing
Wednesday, May 22, 2024
11:00 AM ET
Brock Barton, Solutions Analyst, Quadient will discuss simplifying, tracking and storing Certified Mail® with Return Receipt®
Questions? Contact Tina Grabovez, Customer Relations Coordinator, Ohio 1 District, at valentina.grabovez@usps.gov or call Tina at 216-443-4723.
  



Join the Northern Ohio and Steel Valley Postal Customer Councils
Thursday, March 28, 2024
11 AM ET - 12:30 PM ET

A free class on how to mail for printers
USPS Administration Building
2200 Orange Ave. #201
Cleveland, OH 44101
Meet & Greet Ohio 1 District USPS Team

  • Learn about USPS functional areas,
  • Local initiatives and service performance.
  • What is on the horizon for the future.



Print it...Mail it!
A free class on how to mail for printers
February 29, 2024
11 AM ET - 1 PM ET
Youngstown Warren Regional Chamber
100 E. Federal St.
Youngstown, OH 44503
Add mailing to the services that your business provides. Learn the basics of preparing mail and presenting it to USPS.
Free Class Includes

  • Presentation on postal terminology, targeted and saturation mailings, electronic postage statements
  • Demonstrations of the Business Customer Gateway and the EDDM tool
  • Class folder with postal templates and reference materials
  • Light refreshments
Contact Laura Harsch, Business Service Network Representative at laura.k.harsch@usps.gov to register by February 20.
Class size is limited.

Sponsored By

January 2024 Market Dominant Price Change Webinar
Fiona Machado, Director, Pricing & Costing, will lead a webinar to provide an overview of the January Market Dominant Price Change
Thursday, January 4, 2024, @ 3:00 PM ET
Attendees will have the opportunity to submit questions during the webinar via the chat box. However, if you would like to submit your questions before the webinar, you can send them to the PCC Education mailbox at: PCCEducation@usps.gov. Please note: If you are unable to attend the webinar, the presentation will be recorded and posted on PCC PostalPro https://postalpro.usps.com/pcc.

Holiday Party 2023 Banner
The Northern Ohio Postal Customer Council Invites You and Your Associates to our Annual Holiday Networking Event
Tuesday, December 12, 2023
12 PM - 1:30 PM
The luncheon event will take place at Burntwood Tavern, 8188 Brecksville Rd., Brecksville, OH 44141 for our holiday networking. Everyone will order from the restaurant’s menu and pay on their own.
Please contact Tina Grabovez, USPS Customer Relations Coordinator, at valentina.grabovez@usps.gov or at 216-443-4723 if you have any questions.
WE LOOK FORWARD TO SEEING YOU THERE!

First-Class Mail and Marketing Mail Growth Incentives Webinar
Wednesday, November 8, 2023
1:00 PM ET
On September 27, 2023, the Postal Regulatory Commission (PRC) approved the Postal Service request to make Mail Classification Schedule (MCS) changes to establish two distinct Mail growth incentives — a First Class Mail Growth Incentive and a Marketing Mail Growth Incentive. The incentives will run concurrently from Jan. 1, 2024 through Dec. 31, 2024.
Steven Mills, Director, Product Management Mailing Services, will lead a webinar to provide an overview and additional details about these Mail Growth Incentives. Attendees will have the opportunity to submit questions during the webinar via the Q&A.
Please note: If you are unable to attend the webinar, the presentation will be recorded and posted, along with additional information, on PostalPro at https://postalpro.usps.com/msi.


January 2024 Market Dominant Price Change Filing Webinars
Tuesday, October 31, 2023
2 PM ET - 3 PM ET
On Friday, October 6, 2023, the United States Postal Service filed notice with the Postal Regulatory Commission (PRC) of price changes to take effect January 21, 2024.
Fiona Machado, Director, Pricing & Costing, will lead a webinar to provide an overview of the January Market Dominant Price Change filing on Tuesday, October 31 at 2:00 PM ET.
Attendees will have the opportunity to submit questions during the webinar via the chat box. However, if you would like to submit your questions before the webinar, you can send them to the PCC Education mailbox at: PCCEducation@usps.gov.
Please note: If you are unable to attend the webinar, the presentation will be recorded and posted on PCC PostalPro https://postalpro.usps.com/pcc.


Join The Northern Ohio and Steel Valley PCC’s
Thursday, October 19, 2023
11:00 AM ET
Understanding the Enterprise Payment System
Anne S. Diego-Maher, Commercial Acceptance Analyst II, Commercial Product Preparation & Payment (U.S. Postal Service) will discuss the Enterprise Payment System (EPS). There will be ample time for your questions. Join ZoomGov meeting below for session access.
Questions or additional information? Please contact Tina Grabovez, Customer Relations Coordinator at valentina.grabovez@usps.gov or via phone at 216-443-4723.